Warranty Policy

Introduction

1. Overview: This Warranty Policy outlines the warranty services for IoT Network Devices purchased through our websites.

2. Acceptance: By purchasing IoT Network Devices from our website, you agree to this Policy. If these terms are unacceptable, please do not make a purchase.

Warranty Coverage

1. Warranty Duration: A comprehensive 1-year warranty from the date of delivery covers all IoT Network Devices specifically against defects in materials and workmanship under normal use.

2. Scope of Coverage: This warranty exclusively covers defects in materials and craftsmanship.

3. Exclusions: The warranty does not cover damage or defects caused by misuse, abuse, neglect, improper handling or storage, unauthorized alterations, accidents, or environmental conditions.

Detailed Warranty Claims Process

1. Claim Initiation: Initiate a warranty claim by contacting our support team via our Discord channel.

2. Required Documentation: Provide proof of purchase and detailed description or evidence of the defect to process your claim.

3. Assessment and Resolution: After verifying the defect, we will either repair or replace the defective unit, aiming to minimize disruption to your use.

4. Shipping Policy: We cover shipping costs associated with the warranty repair or replacement of IoT Network Devices.

Comprehensive Warranty Exclusions

1. External Damage: This warranty excludes damages caused by external factors like accidents, natural disasters, or environmental conditions.

2. Unauthorized Modifications: Modifications or repairs by unauthorized personnel void this warranty.

3. Improper Use: Damage due to improper use, contrary to intended operational guidelines, is not covered.

Extended Limitations of Liability

1. Financial Cap: Liability under this warranty is limited to the purchase price of the IoT Network Device. It does not include lost profits, revenues, data, business interruptions, or other indirect damages.

2. Exclusion of Indirect Damages: We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use IoT Network Devices.

Additional Provisions

1. Non-Transferability: This warranty is non-transferable and valid only for the original purchaser.

2. Policy Updates: We reserve the right to update or modify this Warranty Policy at any time. Changes take effect immediately upon posting on our website.

Customer Support and Contact Information

For questions, assistance, or clarifications regarding this warranty policy, please contact our support team via our Discord channel. We are dedicated to ensuring your satisfaction.